Frequently asked questions

Answers to common questions about digital.tel products. Data is loaded from the shared database for this site.

• How do I create an account?

  Click Get started or Register, enter your name, email, and password, then submit the form. You can sign in immediately after registration.

• How does Travel eSIM work?

  A Travel eSIM is a digital SIM you install on a compatible phone. After purchase you receive a QR code or install link, add the eSIM in your device settings, and connect abroad without swapping a physical SIM.

• What is Digital PBX?

  Digital PBX is a cloud phone system for businesses and remote teams. It gives you professional numbers, call routing, voicemail, and extensions without on-premise hardware.

• How do I reset my password?

  Contact support via the Help section if you cannot sign in. Password reset email flow can be enabled when outbound mail is configured on the server.

• What is digital.tel?

  digital.tel provides business solutions and global connectivity for digital nomads, startups, and remote teams — including Travel eSIM, Digital PBX, and related services.

• Which devices support eSIM?

  Most recent iPhones, Google Pixels, and many Samsung and other Android flagships support eSIM. Check your device settings for “Add eSIM” or “Cellular / Mobile plans”.

• Do I need special hardware?

  No. Softphones, mobile apps, and many SIP desk phones work. You mainly need a stable internet connection.